KARZEN Software BETA Release 2018.11.30.

Hakim Merah
KARZEN
Published in
5 min readNov 30, 2018

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Ladies and gentlemen,

This is it!

Please meet your new KARZEN.

We are really excited to present you our latest major release. We’ve worked really hard these past few months to come up with a new enhanced product experience.

With the recent progress in Chile toward our first international expansion, and with so many and various discussions with prospects, new clients and potential partners, we’ve realized that our current platform design had some major limitation that stopped us from moving forward.

After a long reflexion, we’ve decided to take a step back and rework the entire interface engine so it can be more consistent and powerful in the long run. This release might not have tons of new features as some of you may like, but it’s a big investment for future updates.

Big thanks and shout-out to Andy Santana, our product designer, and Tony Trau, our software engineer, that helped us make this new product a reality.

When you log in, you will already notice a cleaner, professional and more mature interface.

Karzen — Login Page

The main menu bar is now located on the top, along with the search bar and the settings hidden under the user profile. The reason for this major change is that a lot of you guys work on many different screen sizes, and unfortunately, some with very low resolution. Indeed, we’ve discovered that the old menu bar on the left could take up to 33% of the screen width. We’ve had to come up with a solution that leaves more space for the core content.

Karzen — Work Order Board

You will also notice a sub-menu bar that contains the navigation section that will move you to a page’s section and some main action button. This submenu will be present and adapted to every detail screen of work order, clients, invoice, and inventory.

Karzen — Work Order Details Page

Change Management

Karzen old version will still be supported for the next two months while we perfect this new product, fixes little issues and incorporate your feedback. Even though we’ve tagged the new Karzen as a BETA, this product release is stable and functional. However, it might have some imperfection that we have missed due to being so close to it for so long. Now, we really need your feedback and comments to bring it to the next level.

Please login with your current and same username and password as all the information is stored in the cloud. Remember that whatever you do in this new version will be available right away in the older version. And vice-versa!

You can have access to the new Karzen in this new environment:

After the 2-month period of adaptation, we will completely remove the old version.

2018.11.30. Release notes.

New:

  • New user interface with a completely redesigned experience (see above images).
  • New calendar experience that now includes your daily scheduler for a better daily view. You can customize the resources of your workshop in the settings (ex: Bay 1, Bay 2, Bay A, Bay B, Alignment Machine,…).
  • Delete a vehicle is now possible from the client profile. The vehicle must not be assigned to any invoices.
  • Cost, Discount (in %) and Profit are now available per service item and per part item on work order and invoice.
Karzen — Cost, Discount and Profit in Work Order and Invoice Detailed Page
  • A subtotal is now available at the end of the page in the work order and invoice edit mode.
Karzen — Summary on Work Order and Invoice Detailed Page
  • Convert an appointment to a work order or to an invoice.
  • New invoice template.
Karzen — Invoice Template

Fixed:

  • Work order card now move with a button selector, and not a drag and drop. It will improve efficiency and functionality on tablets, mobile and older browsers.
  • Convert a work order to an invoice when the job is done.
Karzen — Convert Work Order to Invoice
  • In-App Live Support Messaging. We’re now one click away if you have any question.
Karzen — Live Support
  • Translations in French, English, and Spanish.
  • Minor bugs and tweaks.

Coming up:

  • Adjustment and fixes in the new design;
  • Addition of 3 invoices templates;
  • Metric dashboard for key performance indicators;
  • Creation of packages (merge services and parts);

And, as usual, a lot of greater features in the backlog to come up. We’re still submerged by all your feedback, requests and ideas. We will keep gradually incorporating them into the product. Don’t stop, we love it!

Our planning for the next few weeks is to continue working on this new version and gradually incorporate the coming up new features. We know some of you are waiting on the update of the Karzen B2C platform, so we can start driving appointment and revenue to your business. This project is still important for us and for our roadmap. However, we have limited resources to produce and build everything at the same time. We really have to focus and choose our battles…!

Inside Karzen

On our side, the past few months abroad have been an amazing experience abroad trying to grow the company. We’re coming up with a new website & a new branding image to help us better position ourselves in the market and attract new customers. You can already have a sneak peek look by checking out our new logo that we’ve included in the new Karzen.

Sneak Peek or Sneak Peak? Reference: The Oatmeal
KARZEN Branding from 2016 to 2018
KARZEN New Branding from 2018 to ???

We. Love. It. And we hope you do too. Let us know what you think!

Referral

If you have automotive workshop friends, peers or colleagues that could benefit from our solution, please put them in touch with us. We will soon implement a program that will give you free months of usage for referrals. Just like your business, we know word to mouth and satisfied customers is some of the best marketing tool and we would really appreciate your help. You can also always leave us a review on Google and Facebook.

Thank you for your support and stay tuned for next updates!

Cheers,

Hakim & Ricky from KARZEN

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Manager @AISupplyChain | Accelerating AI-powered supply chains | Funding AI Projects | Product | Technology | Business | Hockey | Cars | Travel | Coffee